Hey Barneys: Fix Your Racism Problem by Talking to Customers of Color

Barneys Pays Settlement, Still Doesn't Get It

Jezebel's Hillary Crosley writes that the department store, which has a history of harassing Black customers, needs to actually speak to Black people to learn how to change

by Jezebel, August 12, 2014

Comments
Hey Barneys: Fix Your Racism Problem by Talking to Customers of Color

Hey Barneys: Fix Your Racism Problem by Talking to Customers of Color

So Barneys, here's my suggestion: If you're really about the change you're no doubt shooting off press releases around, pull together a group of non-corporate, retail civilians that are Black and brown and know first-hand who it's like to be followed around a store, or cast incredulous looks when they produce their wallet to pay for their pricey purchases. Ask them to watch your staff and share their observations on how you can be a better company that isn't in the stone ages concerning Black and brown dollars because we love to spend money — but not where we aren't welcome. Write that down.

Read it at Jezebel.

 
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