R. Kelly’s life has been under a microscope since the premiere of the Lifetime docuseries Surviving R. Kelly. Considering the singer’s own history of abuse and how that could’ve affected his relationships with girls and young women, many wondered if life coach Iyanla Vanzant would be willing to work with the Grammy winner.

The OWN personality recently revealed that Kelly, in fact, reached out to her for help via Iyanla: Fix My Life. She turned him down, however, because she didn’t believe he was truly ready to face his demons.

"He didn’t meet one of the criteria that we had for guests. Are they willing? Are they ready? Do they have the capacity to do the work? He didn’t have it, the emotional capacity,” said Vanzant, according to The Jasmine Brand. “He just didn’t have it, and I knew, based on what I was looking at—the paces I would have had to take him tho—it would have been brutal. He didn’t have the capacity because he hasn’t done the work.”

Vanzant also believes locking up the “I Wish” singer wouldn’t solve the underlying problem.

“I would never, ever condone or justify anything that he’s been accused of doing. But locking him up in jail is not the answer … he’s sick … Just like the people he allegedly committed these acts with—they’re sick. This needs to be massive healing—them, him all of them.”

She went on, “But I do know, without some long-term intervention, he doesn’t have the capacity. Just wouldn’t be able to hear it, receive it. Classic thing is that he’s not telling the truth about it.”