In a tweet on Saturday, Portland’s DoubleTree by Hilton hotel said it had “terminated the employment of the two men involved” for actions that “were inconsistent with our standards & values.”
We have terminated the employment of the two men involved in the mistreatment of Mr. Massey. Their actions were inconsistent with our standards & values. We reiterate our sincere apology for what he endured & will work with diversity experts to ensure this never happens again.
— DoubleTree Portland (@doubletreepdx) December 29, 2018
Jermaine Massey said the employees racially profiled him after a security guard called the cops on him while he was on his phone Dec 22. Massey, who was staying at the hotel, and his attorney said they would pursue legal action against DoubleTree, according to Oregon Public Broadcasting.
Massey posted a video on social media showing his interaction with two of the employees, one of them a security guard, and a police officer. The guard reportedly told Massey that if he could not provide a room number, he would have to leave.
Tonight I was racially profiled and discriminated against for taking a phone call in the lobby of my hotel room at @doubletreepdx @doubletree.The security guard “Earl” decided that he would call the police on me,the exact reason is still unclear to me.pls watch and retweet! pic.twitter.com/sZ5ABNsiEO
— Jermaine (@Mymainereason1) December 23, 2018
“We sincerely apologize to Mr. Massey for his treatment this past weekend, and deeply regret the experience he endured,” tweeted the hotel. “It was unacceptable and contrary to our values, beliefs and how we seek to treat all people who visit our hotel.”
We sincerely apologize to Mr. Massey for his treatment this past weekend, and deeply regret the experience he endured. It was unacceptable and contrary to our values, beliefs and how we seek to treat all people who visit our hotel. (1/4)
— DoubleTree Portland (@doubletreepdx) December 28, 2018